Hurricane Irma & Maria
Given the number of Marriott International hotels and resorts in the Caribbean, we are still monitoring the outcome from Hurricane Irma & Maria paths. While most of our hotels are open, some hotels in the affected areas have sustained damage. Efforts are underway to fully restore operations as soon as possible. We will be updating this list as assessments are completed on each of our hotels.
For information regarding hotel reservations, please have customers call Marriott and Ritz-Carlton Rewards hotels at (800) 228-9290 or for SPG hotels (888) 625-4988 . Some hotels in impacted areas are waving hotel cancellation and change fees but details will vary depending on the hotel. Those in countries outside of the United States with questions about hotel reservations should call the Marriott International toll-free number in their country.
US Virgin Islands
Marriott Frenchman’s Reef Resort
St Thomas, USVI
Closed to new reservations until: 12/31/2018
The Ritz-Carlton St Thomas Resort
St Thomas, USVI
Closed to new reservations until 10/01/2018
Westin St John
St John, USVI
Closed to new reservations until 12/31/2017
Renaissance St Croix Carambola Resort
St Croix , USVI
Closed to new reservations until 12/31/2017
Other Caribbean Islands
Westin St Maarten Dawn Beach Resort
St Maarten
Closed to new reservations: 12/31/2018
Scrub Island Resort – Autograph Collection
British Virgin Islands
Closed to new reservations until:1/14/2018
Puerto Rico
AC San Juan Hotel
San Juan, Puerto Rico
Closed to reservations until 10/1/2017
San Juan Marriott Resort & Stellaris Casino
San Juan, Puerto Rico
Closed to reservations until 10/14/2017
Renaissance La Concha Resort
San Juan, Puerto Rico
Closed to reservations until 11/30/2017
Courtyard Isla Verde Beach Resort
Carolina, Puerto Rico
Closed to reservations until 11/30/2017
The Ritz-Carlton San Juan
San Juan, Puerto Rico
Closed to reservations until 12/31/2017
Dorado Beach, a Ritz-Carlton Reserve
Dorado, Puerto Rico
Closed to new reservations until 1/7/2018
St Regis Bahia Beach
Rio Grande, Puerto Rico
Closed to new reservations until 11/30/2017
Sheraton Old San Juan
San Juan, Puerto Rico
Closed to new reservations until 10/31/2017
Sheraton San Juan Hotel & Casino
San Juan, Puerto Rico
Closed to new reservations until 10/1/2017
W Vieques
Vieques Island, Puerto Rico
Closed to new reservations until 12/31/2018
Four Points Caguas Real Hotel & Casino
Caguas, Puerto Rico
Closed to new reservations until 1/1/2018
Courtyard by Marriott Miramar
Miramar, Puerto Rico
Closed to new reservations until 12/22017
Courtyard by Marriott Aquadilla
Aquadilla, Puerto Rico
Closed to new reservations until 11/1/2017
Unaffected Destinations
All other properties in the following Caribbean destinations are operating and accepting reservations:
- Grand Cayman
- Aruba
- Curacao
- St Kitts
- Bahamas
- Barbados
- Bonaire
- Dominican Republic
- Haiti
Contact Mark Dallman for any additional information.
Phone
(612) 432-1397
E-Mail
mdallman@hpnglobal.com