Mark Dallman Testimonials and Referrals
I met Mark in 2013 while I was HPN Global’s Single-Point-Of-Contact for a West Coast DMO and immediately you notice of few things about Mark – his Midwest values, his approachable personality and his passion for the industry! Mark has a refreshing desire to produce value for everyone he works with! And from a supplier’s point-of-view, he understands the eventual need for ROI and ROE. If you need help with the ever-changing landscape and pace of the meetings industry or simply need to take some things off of your plate, Mark is A Meeting Planner’s Best Friend!
– Neil Johnson, CMP Director, Global Sales at MGM Resorts International
I have been working with Mark almost three years in conjunction with Buffalo Wild Wings, Inc. When I moved to the position of Meeting and Event Planner at Buffalo Wild Wings, I was surprised to hear we were a meeting department of 2 people that managed 65+ meetings a year. Some meetings are quick contracts and local in Minneapolis but others we do not have time to contract – especially in areas I am not familiar with and do not have a lot of connections.
Each and every time Mark is contacted for assistance in sourcing hotels, he quickly responds that he is “on it” and he means it. His response times are phenomenal and he has information to us quickly. He is a good negotiator and I know he does a lot of back and forth with hotels to get our wish list of concessions that are important to our company. He is highly organized and his proposals come in an easy to read format that can be sent directly to our meeting owners for review. Mark also sends a weekly touch base on where he is at with everything and always ends by asking what he can do to help us.
But most important, he is a genuine person, fun to work with and a great partner. Mark is truly an extension of our department in the purchasing role. I don’t know what we would do without him.
– Sue Hochstein, CMP, Corporate Meeting and Event Planner at Buffalo Wild Wings, Inc.
I have had the privilege working with Mark as his NSO/GSO at Preferred Hotels & Resorts – 700+ one-of-a-kind collections worldwide. The thing I LOVE most about Mark is his relationship driven philosophy besides his wealth knowledge of the travel industry. The TRUST that we’ve built is priceless! I have all the confidence to share with you that you can ALWAYS COUNT on Mark to get things DONE through his great relationships AND hard work.
– Jerry Meng, Global Sales at Preferred Hotels & Resorts
Mark provides a great service to his clients and has their best interest in mind at all times. He is a true professional in every sense of the word and his actions show it. Thanks for being such a great joy to work with! As an NSO I wish all of my clients were like Mark.
– Seth Ryan, Starwood Hotels Global Account Director
MREA has been working with Mark since 2008 and he is always willing to help us. He helps us find hotel availability, he negotiates great hotel group rates for all of our conferences and he even gets involved with hotels and GM’s if we have any issues. He is just a really nice guy that is always there for us.
– Gayle Karol, MREA-MN Rural Electric Association, Marketing and Event Coordinator
We enjoy our relationship with Mark. His resources and commitment to customer service are impressive as is his ability to find us the properties we need. Mark fits well into our corporate culture as does his expertise in the industry.
– John DeLeon, Vice President Sales at Motivation Through Incentives/MTI Events
If you need help finding an off-site location for your meeting (in-town, out of state, or even a beautiful destination location) I would highly recommend contacting Mark Dallman. I’ve used Mark on several occasions and using his services definitely made my life easier. Just give him your criteria or parameters for your meeting and he will provide a report comparing locations, he’ll answer your questions and the best part is that he’ll negotiate the best terms in your contract once you decide on a location. Mark is very knowledgeable about so many places, is very professional and always provides me with honest input, and is so easy to work with.
– Julia Dean, Sr. Executive Assistant at Egan Company
Mark has been an invaluable asset to my extended team! Planning 12-20 meetings a year, I know I can depend on Mark for a quick turnaround of comprehensive, well-negotiated bids from any city in the country. He is consistent in his ability to deliver quality bids and brings extensive knowledge of the properties to the table. He provides honest, useful insight to each bid and even seeks out partners in the industry if he doesn’t have the knowledge first-hand. He created a standardized contract for us to use, making it easy for us to compare all of our contracts across the board. I would happily recommend Mark to any of my colleagues.
– Michelle (Jentzer) Melsop, CMP, CEM
Manager of Conferences and Logistics at Society of Plastics Industry
Mark knows and understands the hospitality and association industry very well from his extensive 20 year hotel background and he is well respected in the industry. He truly does an exceptional work and he uses his experience to negotiate our hotel contracts and to assist us with our site visits. He is very efficient and always keeps customer service as his number one priority. He has cut my staff time researching potential meeting sites in half and has become an extension of our staff. He is also very trustworthy and understands the delicate balance of communicating my needs and giving proper credit for my leads to our partners, such as national hotel representatives, convention & visitors bureaus (CVB), and hotels. I sincerely appreciate Mark’s commitment toward excellence.
– Ayuko Kimura-Fay, Director of Meetings-The Endocrine Society
I have worked with Mark several times when he was at the Manchester Grand Hyatt in San Diego. I booked several meetings with Mark and he was always a pleasure to work with, an advocate for my meetings and always delivered exceptional results. It is always a positive experience working with Mark – his experience and expertise in the hospitality industry is stellar. I highly recommend Mark as a hospitality professional that delivers!
– Vicky Betzig, CMP, Director Meetings & Events-PCMA
Mark’s extensive hotel background, which includes some of the most premier meetings/convention hotels in the country, has given him an invaluable knowledge of how hotels operate and evaluate business. This knowledge benefits his customers as he orchestrates excellent deals that save his customers money and leave hotels feeling that they have secured a valuable opportunity. Most importantly, Mark values the customer relationship and creates an enjoyable work environment.
– Dustin Arnheim, National Sales Manager-Indianapolis Convention & Visitors Association
Working with Mark Dallman is always a pleasure! As Director of National Accounts for Gaylord Hotels, I have had numerous dealings with Mark and HPN Global over the last few years. Mark is very professional. He is passionate about his clients and knows their business and idiosyncrasies. He represents his clients well and always has their interests in mind. With that said, Mark is also very realistic and fair when working with his hotel partners. While projecting his client’s needs in negotiations, he understands the flexibility needed to receive the best possible deal. This is a huge benefit to his clients! Mark has such a great attitude, is a hard worker, and always has a win/win mentality! My colleagues and I go out of the way to assist Mark with his business! He is easy to work with and understands the partnership needed to provide the best opportunities for his customers. If you have the chance to work with Mark you won’t be disappointed!
– David A. Rayment Director of National Accounts-Gaylord Hotels
I have had the pleasure of knowing Mark for over ten years. We were colleagues and now, Mark is my customer. What makes working with Mark a pleasure is his desire to find the best possible arrangement for his customer and the hotel. He has a strong hotel background so he uses that experience and knowledge to create great outcomes for both parties. When I get a lead from Mark, it’s wonderful because I know what to expect; a valuable partner for me in booking business into my hotel.
– Allison Marrero, Director Strategic Accounts-Hyatt Hotels Corp
Mark is very good at what he does. He has a great understanding of both the hotel and client needs and is able to bring them together to make it a positive outcome for everyone. Mark knows his clients well and is very involved throughout the sales process. He is a true hospitality professional and has built strong relationships in our industry. I enjoy working with Mark and look forward to many more opportunities.
– Lisa Murphy, Director Worldwide Accounts-Hyatt Hotels Corporation
I had the pleasure of working with Mark during my time at the Hyatt Regency Chicago. Mark has an amazing ability to encourage and inspire the people around him. His leadership and commitment to providing great service is a true asset to both his colleagues and clients alike.
– Abbey Pieper, Sales Representative-Madden’s Resort