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Home / Blog  / Hurricane Irma & Maria

Given the number of Marriott International hotels and resorts in the Caribbean, we are still monitoring the outcome from Hurricane Irma & Maria paths. While most of our hotels are open, some hotels in the affected areas have sustained damage. Efforts are underway to fully restore operations as soon as possible. We will be updating this list as assessments are completed on each of our hotels.

For information regarding hotel reservations, please have customers call Marriott and Ritz-Carlton Rewards hotels at (800) 228-9290 or for SPG hotels (888) 625-4988 . Some hotels in impacted areas are waving hotel cancellation and change fees but details will vary depending on the hotel. Those in countries outside of the United States with questions about hotel reservations should call the Marriott International toll-free number in their country.

US Virgin Islands

Marriott Frenchman’s Reef Resort 
St Thomas, USVI
Closed to new reservations until: 12/31/2018

The Ritz-Carlton St Thomas Resort
St Thomas, USVI
Closed to new reservations until 10/01/2018

Westin St John
St John, USVI
Closed to new reservations until 12/31/2017

Renaissance St Croix Carambola Resort
St Croix , USVI
Closed to new reservations until 12/31/2017


Other Caribbean Islands

Westin St Maarten Dawn Beach Resort
St Maarten
Closed to new reservations: 12/31/2018

Scrub Island Resort – Autograph Collection
British Virgin Islands
Closed to new reservations until:1/14/2018

Puerto Rico

AC San Juan Hotel
San Juan, Puerto Rico
Closed to reservations until 10/1/2017

San Juan Marriott Resort & Stellaris Casino
San Juan, Puerto Rico
Closed to reservations until 10/14/2017

Renaissance La Concha Resort
San Juan, Puerto Rico
Closed to reservations until 11/30/2017

Courtyard Isla Verde Beach Resort
Carolina, Puerto Rico
Closed to reservations until 11/30/2017

The Ritz-Carlton San Juan 
San Juan, Puerto Rico
Closed to reservations until 12/31/2017

Dorado Beach, a Ritz-Carlton Reserve
Dorado, Puerto Rico
Closed to new reservations until 1/7/2018

St Regis Bahia Beach
Rio Grande, Puerto Rico
Closed to new reservations until 11/30/2017

Sheraton Old San Juan
San Juan, Puerto Rico
Closed to new reservations until 10/31/2017

Sheraton San Juan Hotel & Casino
San Juan, Puerto Rico
Closed to new reservations until 10/1/2017

W Vieques
Vieques Island, Puerto Rico
Closed to new reservations until 12/31/2018

Four Points Caguas Real Hotel & Casino
Caguas, Puerto Rico
Closed to new reservations until 1/1/2018

Courtyard by Marriott Miramar
Miramar, Puerto Rico
Closed to new reservations until 12/22017

Courtyard by Marriott Aquadilla
Aquadilla, Puerto Rico
Closed to new reservations until 11/1/2017

Unaffected Destinations 

All other properties in the following Caribbean destinations are operating and accepting reservations:

  • Grand Cayman
  • Aruba
  • Curacao
  • St Kitts
  • Bahamas
  • Barbados
  • Bonaire
  • Dominican Republic
  • Haiti

Contact Mark Dallman for any additional information.

Phone
(612) 432-1397

E-Mail
mdallman@hpnglobal.com

 

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